Survey...Has anyone else had.?!
Question: Survey!.!.!.Has anyone else had!.!?
Problems with PC World!.!.!.!.!?!?
What a bunch of !"£$%Www@Enter-QA@Com
What a bunch of !"£$%Www@Enter-QA@Com
Answers:
Oh Yes!!!!
Thy have written off two laptops (min and my sons) because of minor problems that would have cost pennies to repair!. We had to wait 6 weeks for notification!.!.!. then 2 weeks while they sorted out the insurance,,, then yet another 2 weeks before we had the money to go and buy new ones!. I was in the middle of writing an assignment at he time, so it was VERY inconvenient!.
They wouldn't compensate us for programmes we had loaded onto the machines!.Www@Enter-QA@Com
Thy have written off two laptops (min and my sons) because of minor problems that would have cost pennies to repair!. We had to wait 6 weeks for notification!.!.!. then 2 weeks while they sorted out the insurance,,, then yet another 2 weeks before we had the money to go and buy new ones!. I was in the middle of writing an assignment at he time, so it was VERY inconvenient!.
They wouldn't compensate us for programmes we had loaded onto the machines!.Www@Enter-QA@Com
only with my warranty, when i downloaded spyware my extra option that i paid for stated that if i could not resolve any problem a technician would call to the house, it took 2 days of phone calls and being put on hold and changed from one guy to another and in the end, a fella (who i could hardly understand) told me what to do over the phone step by step! It took bloody agesWww@Enter-QA@Com
They are rubbish the assistants are only interested in what they can sell you,not what you want or need!.The technical backup is a joke,and they are expensive!.Www@Enter-QA@Com
Last time i went,I asked a member of staff for something,He said i will have to look in the storeroom,He went through a door,Never saw him after that,So i left!.Www@Enter-QA@Com
I remember last year they sold me McAfee security for a PC that I had bought from them!.
This year, the PC's packed up and McAfee crashed it!.Www@Enter-QA@Com
This year, the PC's packed up and McAfee crashed it!.Www@Enter-QA@Com
yes they are the same as most places they are happy enough when they are selling you something, until you want help or anything, AnnWww@Enter-QA@Com
Yes I have, I got a laptop from them on line in 5 days it went belly up to get another sent out to me, it took 10 days they lost them I will not buy from them againWww@Enter-QA@Com
There after sales service is an abomination, once they have sold their product they couldn't care less!.Www@Enter-QA@Com
Only trying to understand their sales 'assistants' :| I'm not being racist or anything!.Www@Enter-QA@Com
Yup I now look on the net for solutions !! they are happy to sell not so eager to sort !.!.!.!. mind you I dropped lucky as taught one of the staff at one of the local branches and get help via them tooWww@Enter-QA@Com
Not personally - but know many people that have!.Www@Enter-QA@Com
Yes I hate PC World and refuse to even step foot in their shops anymore!.Www@Enter-QA@Com
yes - totally agree with you!. Like a swarm of bees when they want a sale then buzz off when you've bought something!.Www@Enter-QA@Com
Have never used them!.and reading all these answers never will!.Www@Enter-QA@Com
after sales service is a no-no!.Www@Enter-QA@Com
Never been there but I have heard loads of bad things so I think I'll stay clearWww@Enter-QA@Com
!.!.!.the only time I've been to PD World was to play around on the PCs!.!.!.!.they probably know less than me about PCs!!Www@Enter-QA@Com
Pc's are crap! I hate 'em!. that's why I have a mac!.!.!.Www@Enter-QA@Com